Nick Haap on What Conversations Can Tell You About Employee Engagement
People Fundamentals by Betterworks
In this episode of People Fundamentals, Nick Haap, director of talent management and continuous listening at KeHE Distributors, explains how conversations are the most powerful tool that managers can use to connect engagement, retention, and performance. Nick shares how KeHE shifted from performance management to performance enablement, why continuous listening creates better employee experiences, and how centralized dashboards and AI can support better decision-making.
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