People Fundamentals by Betterworks
Great HR leaders know that people deliver better business results when they find fulfillment in what they do — but bringing the right elements together to make that happen can be a challenge. Join host Michelle Gouldsberry of Betterworks as she invites senior HR executives, academics, advisers, analysts and other thought leaders to share their unique insights on the People Fundamentals that enable performance at scale.
All Episodes
Margaret Keane on Leading with Data and Heart
Cisive CEO Margaret Keane shares how she uses people data and real-time listening to build high-trust, high-performing teams. She breaks down how employee sentiment shaped culture at Synchrony, why acting quickly on feedback matters, and how leaders can make confident decisions even without perfect information. A grounded, practical conversation on leading with clarity, empathy, and consistency.
Jeff Jolton on Using AI to Make Smarter People Decisions
In this episode of People Fundamentals, Jeff Jolton, leader of data and insights at Spencer Stuart, explains why AI must enrich jobs, not just enlarge them. He shares why organizations should measure collaboration, innovation, and data-driven outcomes, how leaders can foster adaptability and critical thinking, and what AI means for entry-level career paths.
Annie Cosgrove: The Surprising Ways Workspace Design Shapes Engagement
In this episode of People Fundamentals, Annie Cosgrove, director of analytics and insights at Density, explains how workplace data and employee listening combine to improve collaboration, engagement, and belonging. Annie shares how her team uses occupancy analytics alongside employee feedback, why variety in spaces supports productivity and inclusion, and what surprising details like bathroom traffic and quiet room usage reveal about workplace culture.
Nick Haap on What Conversations Can Tell You About Employee Engagement
In this episode of People Fundamentals, Nick Haap, director of talent management and continuous listening at KeHE Distributors, explains how conversations are the most powerful tool that managers can use to connect engagement, retention, and performance. Nick shares how KeHE shifted from performance management to performance enablement, why continuous listening creates better employee experiences, and how centralized dashboards and AI can support better decision-making.