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People Fundamentals by Betterworks

People Fundamentals by Betterworks

Management42 episodes
Great HR leaders know that people deliver better business results when they find fulfillment in what they do — but bringing the right elements together to make that happen can be a challenge. Join host Michelle Gouldsberry of Betterworks as she invites senior HR executives, academics, advisers, analysts and other thought leaders to share their unique insights on the People Fundamentals that enable performance at scale.
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Beyond Dashboards: Reflecting on the People Side of Performance Data

Beyond Dashboards: Reflecting on the People Side of Performance Data

20 min 3 sec
In this episode of People Fundamentals by Betterworks, I delve into the vital intersection of performance data and the human experience. Titled "Beyond Dashboards: Reflecting on the People Side of Performance Data," we explore how leaders are reimagining performance management not as a mere evaluation tool but as a catalyst for growth and development. Hear insights from experts like Deanna LaPierre and Nick Happ, who emphasize the importance of conversations over ratings, and how context enriches data's impact. We discuss the role of AI in enhancing workplace dynamics while ensuring the human element remains central. As we wrap up this season, join me in understanding how effective leadership, grounded in empathy and clarity, can harness data to foster a more engaged and resilient workforce.
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Margaret Keane on Leading with Data and Heart

Margaret Keane on Leading with Data and Heart

31 min 57 sec
In this episode of People Fundamentals by Betterworks, I sit down with Margaret Keane, former CEO of Synchrony and current CEO of Cisive. We delve into her unique approach to leadership, where data meets empathy. Margaret shares how she used employee sentiment to enhance workplace culture and foster trust, especially during uncertain times. We discuss the importance of balancing quantitative insights with human intuition and how AI is reshaping the future of work. Join us as we explore practical insights on building trust and transparency in a technology-driven world, highlighting how leaders can create environments where employees feel valued and engaged. Tune in for an enlightening conversation that emphasizes the essential role of data and heart in effective leadership.
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Jeff Jolton on Using AI to Make Smarter People Decisions

Jeff Jolton on Using AI to Make Smarter People Decisions

32 min 8 sec
In this episode of People Fundamentals by Betterworks, I am joined by Jeff Jolton, a leader in Data and Insights at Spencer Stuart. We explore how organizations can leverage AI to enhance people decisions beyond mere efficiency. Jeff emphasizes the importance of shifting from job enlargement to job enrichment, advocating for a focus on human impact rather than just operational metrics. He discusses how AI reshapes the skills needed in the workforce, urging leaders to foster adaptability and critical thinking while reimagining development paths for early career employees. This insightful conversation underscores the need for a balanced approach to AI adoption, where innovation, collaboration, and continuous learning take center stage. Tune in to discover practical strategies for creating more engaged and resilient teams in the age of AI.
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Annie Cosgrove: The Surprising Ways Workspace Design Shapes Engagement

Annie Cosgrove: The Surprising Ways Workspace Design Shapes Engagement

34 min 48 sec
In this episode of People Fundamentals, Annie Cosgrove, director of analytics and insights at Density, explains how workplace data and employee listening combine to improve collaboration, engagement, and belonging. Annie shares how her team uses occupancy analytics alongside employee feedback, why variety in spaces supports productivity and inclusion, and what surprising details like bathroom traffic and quiet room usage reveal about workplace culture.
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Nick Haap on What Conversations Can Tell You About Employee Engagement

Nick Haap on What Conversations Can Tell You About Employee Engagement

35 min 50 sec
In this episode of People Fundamentals, Nick Haap, director of talent management and continuous listening at KeHE Distributors, explains how conversations are the most powerful tool that managers can use to connect engagement, retention, and performance. Nick shares how KeHE shifted from performance management to performance enablement, why continuous listening creates better employee experiences, and how centralized dashboards and AI can support better decision-making.
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